⛟ Free Shipping on Orders Above AED 500 Within Dubai

Frequently Asked Questions

How to track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking details.

For real-time updates, you may also contact our customer care team via WhatsApp at [+971 55 721 7994] or email at customersupport@meeramore.com.

How do I cancel or change my order ?

If you'd like to make changes to your order, please contact us as soon as possible.
Email us at customersupport@meeramore.com with the following information:

  • Your Order Number

  • The specific changes you’d like to request

Our team will review your request and get back to you promptly with the next steps.

What are my payment options?

We accept:
•  Secure online payments (Credit/Debit Cards)
•  Cash on Delivery (COD) - Pay with Card or Cash 

How will I know if my order is confirmed ?

An automated order confirmation email is sent to your registered email address within 15 minutes of completing your purchase.

If you haven’t received it:

  1. Please check your Spam or Junk folder.

  2. If the issue persists, contact us via:

 

 

Are VAT and other taxes included in product prices ?

Yes, all prices displayed on meeramore.com include 5% VAT. The only additional charge you may see at checkout is for delivery, with no other hidden fees.

How long does the delivery take?

We offer flexible and convenient delivery methods to suit your needs:

  • Standard Delivery: Receive your order within 3–5 business days across the UAE.

  • Express Delivery: Next business day delivery within Dubai for orders placed before 12 PM.

  • In-Store Pickup: Collect your order within 4 hours from our Ras Al Khor warehouse.

 

Do you offer free shipping?

Yes, we do!

  • Free Shipping:

    • Available on orders above AED 500 within Dubai

  • Standard Delivery:

    • AED 25 within Dubai

    • AED 45 to other Emirates

  • Express Delivery (Dubai only):

    • AED 45 (next business day for orders placed before 12 PM)

 

Do you ship overseas?

While we don't provide direct international shipping, we can arrange third-party shipping to GCC and worldwide destinations for an additional fee.

For shipping options and rates to your location, please contact our customer service team

How do I initiate a return ?

You can initiate a return in one of two ways:

  1. Through Your Account: Log in to your account on meeramore.com and navigate to your order history to request a return.

  2. Via Email: Contact us at customersupport@meeramore.com with the following details:
    • Your order number
    • Reason for the return
    • Photos of the product (if applicable)

What is your refund processing time ?

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

  • Card/Digital Payments: Refunded directly to the original payment method.

  • Cash or POS Payments: Refunded via bank transfer, please provide your IBAN details for processing.

What is your return policy?

Our return policy covers eligible items returned within 5 days of purchase. To be eligible for a return, items must be in unused, resalable condition with the original packaging.

For full details on eligible items, conditions, and return procedures, please visit our Refund Policy page. Please note that refund processing times may vary depending on the payment method.

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